Wavecrest Computing — Internet Filtering and Reporting Products
CyBlock Proxy Support
Welcome to the CyBlock Proxy support center! Here, you'll find links to product support, customer support, Wavecrest's online user forum, and other useful information.
New Categories Coming April 3, 2010!
We are in the process of changing and adding new categories to the Wavecrest control list. The new categories and changes will automatically be updated in your product on April 3, 2010 for CyBlock Proxy Versions 6.0.0 and later. See our full list of category updates and descriptions.
New Release - Version 6.1.1 for CyBlock Proxy Now Available
- Correction - Secure Sites Using Proxy Server. A secure sites issue that resulted in some secure sites just spinning in the browser and never loading has been corrected with this maintenance release.
Read complete release notes .
Recent Major Release - Version 6.1.0 for CyBlock Proxy
- Enhancement - New Look Browser Interface. New colors and wider screens are some of the interesting new aspects of this release.
- Enhancement - Dashboard Charts. Dashboard Charts are available when the Data Manager is enabled. Bar and trend charts are included that cover users, categories, classifications, sites and groups. Charts can also be printed.
- Enhancement - New Database Support. Support has been added for MySQL and SQL Server databases. These options are available with the Dashboard feature.
- Enhancement - Safe Search. We now offer 'safe search' control for Google, Yahoo and Bing. When enabled in CyBlock, safesearch is enforced regardless of changes made in the search engines themselves.
- Enhancement - Additional Custom Categories. The ability to add user defined categories has been extended to a limit of 25 from the old limit of 12. You can now delete any or all of the custom categories.
- Enhancement - 64 Bit Installations. With this release, we introduce full 64-bit support on Windows and Linux systems.
- Enhancement - Windows 7. This release has been successfully tested on the Windows 7 operating system.
Read complete release notes .
CyBlock Proxy upgrades are free to current Wavecrest customers. To download your update, login at CyBlock Proxy Downloads.
| Support Contact Information | |
Toll-free |
877-442-9346 (U.S. and Canada) |
Direct |
321-953-5351 |
International |
001-321-953-5351 (outside U.S. and Canada) |
Email |
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Forum |
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Telephone technical support is available to our customers Monday - Friday between
8 A.M. and 6 P.M. Eastern Time. |
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