Wavecrest Computing — CyBlock Web Security Software Solution

CyBlock Software Support

Welcome to the CyBlock Software Support Center! Here, you'll find links to product support, customer support, Wavecrest's online user forum, and other useful information.

New Release - Version 9.1.1.f for CyBlock Software Now Available


  • AUP Only Authentication. The following features have been added:
    • AUP Only authentication has been added to require that guest users accept the AUP before accessing your network. Their user credentials are not required.
    • On the User Management – Authentication – Rules tab, “AUP Only” has been added to the Type field and to the filter field.
    • When a rule is created with AUP Only authentication, a logon page is presented to the guest user requiring him to accept the AUP.
    • The logon page is customizable on the User Management – Authentication – Cookie tab.
    • After a product update or service restart, ID guest access(aup_guest) is added to Ungrouped IDs. If this ID is deleted and guest Web traffic is proxied, the ID is displayed as aup_guest, that is, without the full name.
    • Guest users are displayed with ID aup_guest in the Real-Time Web Monitor, Dashboard Charts, and reports.
    • Blocking policies can be applied to ID aup_guest.
    • AUP Only authentication is recorded in the Event Log which shows the IP address that was used to agree to the AUP for Web access.


  • URL List. The URL List engine was updated to better handle synchronization. This change addresses an issue in which customers randomly saw no list present in the product and needed to download the list again.
  • E-Mail Server Port. The e-mail server port on the Settings – E-Mail screen is now being used to send reports. Previously, this e-mail configuration setting was not being used for reporting, and users were not receiving reports.


CyBlock Software upgrades are free to current Wavecrest customers. To download your update, log on at CyBlock Software Downloads.


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©Copyright 1996-2014 Wavecrest Computing. All rights reserved. 321-953-5351, info@wavecrest.net, www.wavecrest.net