Wavecrest Computing — Internet Filtering and Reporting Products

Cyfin Reporter Support

Welcome to the Cyfin Reporter support center! Here, you'll find links to product support, customer support, Wavecrest's online user forum, and other useful information.

New Release - Version 8.7.0 for Cyfin Reporter Now Available

Enhancements

Web Site Domain, Path and Parameter Matching. The Wavecrest URL list has been enhanced to support path and parameter matching and wildcarding with path and parameter matching in customer-defined custom categories.
Bloxx Logfile Support. Support has been added for Bloxx logfiles.
Report Time Filter. The report timeframe filter now has the ability to filter results by day of the week and in hour or half-hour increments.

Corrections

Text File Import with Array Configuration. When importing or making changes to a text file, these changes are now automatically sent to the secondaries in the array.

Read complete release notes with the full list of enhancements and corrections.

NOTE: Internet Explorer 6.0 is no longer supported in Cyfin Reporter Versions 8.3.0 or higher. We recommend that you upgrade Internet Explorer.

Cyfin Reporter upgrades are free to current Wavecrest customers. To download your update, login at Cyfin Reporter Downloads.

Support Contact Information
Toll-free	877-442-9346 ext 4 (U.S. and Canada)
Direct	321-953-5351 ext 4
International	001-321-953-5351 ext 4 (outside U.S. and Canada)
Email	support@wavecrest.net
Forum	forum.wavecrest.net
Telephone technical support is available to our customers Monday - Friday between 8 A.M. and 6 P.M. Eastern Time.

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