Cyfin Reporter Support
Welcome to the Cyfin Reporter support center! Here, you'll find links to product support, customer support, Wavecrest's online user forum, and other useful information.
New Release - Version 8.1.1 for Cyfin Reporter Now Available
- Correction - Date Formatting in Reports. In the previous release, for some languages the date in reports was not being formatted correctly. The issue has been corrected in this maintenance release.
Read complete release notes.
Recent Major Release - Version 8.1.0 for Cyfin Reporter
- Enhancement - New Look Browser Interface. The user interface has a new look and feel. Most noticeable are the new colors and wider screens.
- Enhancement - Dashboard Charts. New Dashboard Charts are available when the Data Manager is enabled. Bar and trend charts are included that cover users, categories, classifications, sites and groups. Charts can also be printed.
- Enhancement - New Database Support. Support has been added for MySQL and SQL Server databases. These options are available with the Dashboard feature.
- Enhancement - Additional Custom Categories. The ability to add user defined categories has been extended to a limit of 25 from the old limit of 12. You can now delete any or all of the custom categories.
- Enhancement - 64 Bit Installations. With this release, we introduce full 64-bit support on Windows and Linux systems.
- Enhancement - Windows 7. This release has been successfully tested on the Windows 7 operating system.
Read complete release notes.
Cyfin Reporter upgrades are free to current Wavecrest customers. To download your update, login at Cyfin Reporter Downloads.
Visit Cyfin Reporter's Support Forum.
Toll-free |
877-442-9346 (U.S. and Canada) |
Direct |
321-953-5351 |
International |
001-321-953-5351 (outside U.S. and Canada) |
Email Support |
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Support Forum |
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Blog |
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Twitter |
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Telephone technical support is available to our customers Monday - Friday between
8 A.M. and 6 P.M. Eastern Time. |