Wavecrest Computing — CyBlock Web Security Appliance

CyBlock Appliance Support

Welcome to the CyBlock Appliance Support Center! Here, you'll find links to product support, customer support, Wavecrest's online user forum, and other useful information.

New Release - Version 9.2.8.h for CyBlock Appliance Now Available


  • New Wavecrest Certificate. The root certificate has been updated from an SHA-1 to SHA-512 certificate. SHA-1 is no longer considered an adequate encryption level. Existing customers who have the current SSL certificate installed should install the new certificate before upgrading. Contact Technical Support at (321) 953-5351, Ext. 4 or support@wavecrest.net for the link to the certificate file. See https://www.wavecrest.net/support/include/WavecrestCertificateSHA512InstallationGuide.pdf for installation instructions.


  • SSL Inspection. SSL Inspection now works properly with proxy chaining. Previously, the Web blocking message would not display for blocked secure sites or SSL inspection would not work with proxy chaining enabled.
  • Application Controls. Allowed YouTube videos now load properly. Previously, certain videos would not display properly.
  • Groups and IDs Move. A profiling error is no longer printed when groups or IDs are moved. Previously, this occurred because the move operation did not recognize a recently added database field. The move was not affected.


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