Wavecrest Computing — CyBlock Directory Agent

CyBlock Directory Agent Support

Welcome to the CyBlock Directory Agent Support Center! Here, you'll find links to product support, customer support, Wavecrest's online user forum, and other useful information.

New Release - Version 9.2.8 for CyBlock Directory Agent Now Available


  • System Status Messages
    • The Event Log and Profiling Log screens have been updated to allow Technical Support to view legacy or new messages.
    • Profiling sent to Technical Support now includes all possible files such as profiling log, event log, and numbered files.
    • Prior to starting profiling, locked files will be deleted.
  • Java Runtime Environment. The version of JRE was updated to the latest with all security and performance fixes.


  • End User License Agreement. Item #10 in the EULA has been updated. Go to Help - EULA to view this update.


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