Wavecrest Computing — Support Packages

Technical Support Program options to fit your business needs.

 SilverGold 
Support via Email 
Product Updates & Upgrades 
U.S.- Based Technical Support Team 
Access to Online Knowledge Base 
Product Manual /Guides - Documentation 
Submit Product Enhancement Requests 
Support via Phone, Email, Chat and Remote Session 
Priority Escalation to Resolve Critical Issues 
Direct Access to Support Team 
Designated Account Representative  
Support Scheduled Outside of Normal Business Hours (upon request) 
Periodic Product Check Ins 
Configuration Review (upon request)  
Tailored Onboarding & Enablement Resources 
Personalized Best Practice Recommendations 
Access to BETA programs 
  
© Copyright 1996-2022 Wavecrest Computing. All Rights Reserved.
"When I seek out a company to provide a product or service, I want it all -- a great product, a great price, a salesperson that is responsive and treats me like I am their only customer, and technical support that is intelligent, easy to access, and easy to understand. Wavecrest meets all of these criteria."

-Karleen Carlson, IT Manager, Van Diest Supply Company
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