Our Support Commitment

At Wavecrest, we are dedicated to providing unmatched support.
Our team offers deep product knowledge, comprehensive trial support, and expert technical assistance from our U.S.-based staff.
We are dedicated to your success, ensuring reliable and efficient service.

Cyfin Training Videos

Visualizer Getting Started

How to Check for New Product Updates

Change or Update Password

Change Memory Settings

Configure Logfile Type

Active Directory Setup

What our customers are saying about Cyfin:

Our purchase of the Wavecrest Cyfin product was a success for us. We needed the ability to view, report and allow us to enforce all URL traffic from BOTH our Windows traffic as well as our MAC users traffic. The reporting is awesome. And I have to say the few times I’ve needed tech support, they are on it. I’ve been working in IT for over 20 years and have never had such headache free support. Their knowledge of the product is unsurpassed, and their near instant response is unheard of in todays environment. Anybody else, I cringe at the idea of making a tech support call, but with Cyfin, if you call or email you better be prepared to get an immediate response. And if it is too quick for you, scheduling for you convenience is not a problem. Hats off to tech support. Highly recommended product."

–System Administrator, Healthcare Industry

Why Us

  • Industry Leader Since 1996 – Stability, Experience, and Knowledge.
  • Global Customer Base – Customers on every continent except Antarctica.
  • The Right Focus – Concentrating on The Human Factor.
  • Best-of-Breed Products – Visibility, Compliance, Security, and Productivity.
  • Exceptional Support – Dedicated, Effective, and Responsive Support.
  • Best Value in Key Areas – Functionality, Price, Support, and Customer Service.
Why Cyfin

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